299vat Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", or "you") and 299vat ("the Company", "we", "us", or "our") in respect of your access to and use of the website located at https://299vat.net and all associated services, games, and betting products offered thereon (collectively, "the Platform").

If you do not agree to any part of these Terms, you must immediately discontinue your use of the 299vat Platform. Continued use of any part of the Platform after these Terms have been published or updated constitutes your acceptance of the current version in full.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of this agreement.

To open an account with 299vat and access real-money gaming services, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis throughout your use of the Platform:

• You must be at least 18 years of age. 299vat strictly prohibits access to minors. Any account found to have been registered by or on behalf of a person under 18 will be immediately closed and all funds will be forfeited.
• You must be an individual natural person acting on your own behalf. Corporate entities, trusts, and organisations may not register as Players.
• You must not be a resident or citizen of any jurisdiction in which accessing online casino or sports betting services is explicitly prohibited by applicable law.
• You must not be a current employee, contractor, affiliate, or immediate family member of an employee or contractor of 299vat or any of its associated companies or game providers.
• You must provide accurate, complete, and truthful information during the registration process. Any attempt to register using false details, including but not limited to name, date of birth, or identity documents, is a material breach of these Terms.

299vat reserves the right to request identity verification documentation at any stage of your account lifecycle, including at registration, prior to processing a withdrawal, or upon detection of unusual account activity. Acceptable documents include a national identity card (NID), passport, or driving licence, together with recent proof of address where required.

One account per person. Each player may maintain only one registered account on the 299vat Platform. Duplicate accounts will be merged or closed at the Company's sole discretion, and any bonuses obtained through duplicate registration will be voided without compensation.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username, password, and any two-factor authentication codes. 299vat will never ask you to share your password via email, live chat, or any other communication channel.

You must notify 299vat support immediately at [email protected] if you suspect that your account has been accessed without your authorisation. 299vat will not be liable for any losses arising from unauthorised account access that resulted from your failure to maintain adequate credential security.

Your account balance reflects real-money funds that you have deposited and bonus funds that have been credited in accordance with applicable promotion terms. Account balances do not accrue interest. Funds held in your 299vat account are not insured deposits and should not be treated as a savings instrument.

299vat accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, USDT (TRC-20), Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits: The minimum deposit amount is ৳200. There is no platform-side fee applied to standard deposits. Deposits made via bKash and Nagad are typically credited to your 299vat account balance within 60 seconds under normal operating conditions. Cryptocurrency deposits via USDT are subject to blockchain network confirmation times, which are outside the control of 299vat.

Withdrawals: Withdrawal requests will only be processed to a payment method previously used to deposit funds into your account, subject to the applicable withdrawal limits for that method. The minimum withdrawal amount is ৳500. Withdrawals require a fully verified account. 299vat aims to process approved withdrawal requests within 5 minutes for mobile wallet methods during standard operating hours, though processing times may extend during periods of high demand or where additional verification is required.

• 299vat reserves the right to request supporting documentation before processing any withdrawal, including but not limited to proof of identity and proof of payment method ownership.
• Withdrawals may be delayed or withheld pending investigation where there is a reasonable suspicion of fraud, bonus abuse, or breach of these Terms.
• 299vat does not accept third-party payments. Deposits must originate from a payment method registered in the Player's own name. Any deposits identified as originating from a third party will be returned and the account suspended pending investigation.
• Currency conversion fees, where applicable, are the responsibility of the Player and will be communicated transparently prior to transaction confirmation.

All bets and wagers placed on the 299vat Platform are subject to the specific game rules published within each game or sporting market, as well as the general rules set out in this section. In the event of a conflict, game-specific rules take precedence over these general rules for matters directly pertaining to game outcomes.

A bet is considered confirmed and binding once the Platform has issued a bet confirmation reference. Once a bet has been confirmed, it may not be cancelled or amended by the Player, except where a cash-out feature is explicitly offered for that market and the Player elects to use it before the qualifying event concludes.

299vat reserves the right to void any bet placed at odds or stakes that were published in error due to a technical or human error on the part of the Platform. In such cases, the staked amount will be returned to the Player's account balance.

• Sports Betting: All sports bets are settled in accordance with the official result as declared by the relevant governing body (e.g., ICC for cricket, FIFA for football). In the event that an event is abandoned, postponed, or declared void by the governing body, bets will be settled in accordance with the applicable market rules displayed at the time of bet placement.
• Casino Games: All casino games use certified random number generation (RNG) software supplied by licensed third-party providers. Return-to-player (RTP) percentages for each game are published within the game's information section. 299vat does not modify RNG outputs or otherwise manipulate game results.
• Live Casino: Live dealer games are streamed in real time. In the event of a technical disconnection during a live game round, the outcome will be determined by the physical result of that round as recorded by the studio cameras. Reconnection is the Player's responsibility.
• Crash Games and Instant Games: Games such as Mines Grand and Dice are governed by their respective game-provider rules and use provably fair or certified RNG mechanics. Results are final once the game round concludes.

The following general rules apply to all bonuses and promotional credits issued by 299vat unless explicitly stated otherwise in the individual promotion terms:

• Bonus funds must be wagered the number of times specified in the applicable promotion terms before they or any winnings derived from them may be withdrawn as real money.
• Bonuses are credited in local currency equivalent (BDT) or USDT as applicable to the Player's account currency setting.
• Only one welcome bonus may be claimed per Player. Attempts to claim a welcome bonus more than once using duplicate accounts or shared payment methods will result in the bonus being voided.
• 299vat reserves the right to withdraw, modify, or discontinue any promotional offer at any time. Players who have already been credited with a bonus at the time of discontinuation will retain their credited balance subject to the original promotion terms.
• Bonuses have an expiry date as specified in the individual promotion terms. Any unwagered bonus balance remaining after the expiry date will be forfeited without compensation.
• Free spins winnings are subject to a wagering requirement as stated in the applicable promotion. Free spins are valid only on the designated game(s) specified in the promotion.
• 299vat employs automated and manual systems to detect bonus abuse. Patterns of play designed to exploit bonus offers — including but not limited to low-risk hedging strategies, placing opposing bets, and wagering on games with very high RTP to meet wagering requirements — are considered bonus abuse and will result in the voiding of the bonus and any associated winnings.

The following conduct is strictly prohibited on the 299vat Platform. Engaging in any of the activities listed below constitutes a material breach of these Terms and will result in immediate account suspension, permanent account closure, forfeiture of all balances, and potential referral to relevant authorities:

• Registering more than one account or assisting another person to register a duplicate account for the purpose of obtaining multiple bonuses or circumventing Platform restrictions.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, navigate the Platform, or exploit game mechanics without human oversight.
• Engaging in collusion with other Players, game operators, or third parties to influence game outcomes or exploit promotional offers.
• Depositing funds obtained through illegal activity, including money laundering, fraud, identity theft, or unauthorised use of another person's payment method.
• Exploiting software errors, bugs, or technical vulnerabilities in the Platform or any game. Players who identify a technical error are required to report it to support immediately without taking advantage of it.
• Engaging in any form of match-fixing, spot-fixing, or any other conduct that seeks to manipulate the outcome of a sporting event on which a bet has been placed.
• Providing false, misleading, or fraudulent documentation in response to a verification request.
• Engaging in abusive, threatening, or discriminatory behaviour toward 299vat support staff or other Players.

All content on the 299vat Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, game interfaces, and software, is the property of 299vat or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not permit you to download, copy, reproduce, republish, upload, post, transmit, or distribute any part of the Platform's content without the express prior written consent of 299vat.

The 299vat brand name, logo, and all associated trade marks are the exclusive property of the Company. Unauthorised use of the 299vat trade marks in connection with any product or service in a manner likely to cause confusion is strictly prohibited.

299vat collects, processes, and stores personal data in accordance with its Privacy Policy, which is published at https://299vat.net/privacy-policy and is incorporated by reference into these Terms. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data submitted during registration and verification — including your name, date of birth, address, and identity documents — is used solely for the purposes of account management, identity verification, fraud prevention, and compliance with applicable legal obligations. 299vat does not sell personal data to third parties for marketing purposes.

All data transmitted between your device and the 299vat Platform is protected by 256-bit SSL (Secure Sockets Layer) encryption. Financial transaction data is processed through certified payment gateways that operate to applicable industry security standards.

299vat is committed to promoting responsible gambling practices and to minimising the risk of gambling-related harm. We provide the following tools to assist Players in managing their gambling activity responsibly:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account. Once set, a limit reduction takes effect immediately; a limit increase is subject to a 48-hour cooling-off period before it becomes active.
• Session Time Reminders: Players may configure session duration alerts to receive a notification after a specified period of continuous play.
• Self-Exclusion: Players who wish to suspend their account for a defined period (minimum 30 days) or permanently may contact our support team at [email protected] to initiate self-exclusion. Self-exclusion requests are processed within 24 hours of receipt.
• Reality Checks: Players may enable periodic on-screen reminders displaying their net session result and time elapsed.

If you believe that your gambling habits are causing you distress or financial difficulty, we strongly encourage you to contact our support team immediately. 299vat staff are trained to handle such conversations with sensitivity and without judgment. This service is available 24 hours a day, 7 days a week.

299vat enforces strict 18+ age verification and takes all reasonable steps to prevent minors from accessing the Platform. Any Player who is found to be under 18 will have their account closed immediately, all associated transactions reversed where possible, and the matter reported to relevant authorities where required by applicable law.

To the fullest extent permitted by applicable law, 299vat, its directors, officers, employees, agents, and technology partners shall not be liable for any loss or damage — whether direct, indirect, incidental, consequential, or special — arising out of or in connection with your use of the Platform, including but not limited to:

• Losses arising from any interruption, suspension, or discontinuation of the Platform or any game or betting market.
• Losses arising from technical faults, server errors, or connectivity failures that affect the placement, settlement, or display of bets or game results.
• Losses arising from reliance on any information, odds, statistics, or promotional content published on the Platform.
• Any gambling losses incurred through use of the Platform, whether or not the Player was experiencing gambling-related difficulties at the time.
• Losses arising from unauthorised access to a Player's account due to the Player's failure to maintain credential security.

Nothing in these Terms shall operate to exclude or limit 299vat's liability for fraud, gross negligence, or any other liability that cannot be excluded by applicable law.

299vat reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 299vat will provide reasonable advance notice to registered Players via email to the address on record or via a prominent notice on the Platform homepage.

The date of the most recent revision will be clearly displayed at the top of this page. It is the Player's responsibility to review these Terms periodically. Continued use of the Platform following the publication of an updated version of the Terms constitutes acceptance of the revised Terms in full.

If you do not agree to any amendment, you must cease using the Platform and may request account closure by contacting [email protected] prior to the amendment's effective date.

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which 299vat is licensed and incorporated.

In the event of a dispute regarding the outcome of a game, the settlement of a bet, or any account-related matter, the Player must first submit a formal complaint to the 299vat support team at [email protected]. 299vat will acknowledge receipt of the complaint within 24 hours and will endeavour to provide a full written response within 5 business days.

299vat's decision on all matters relating to game outcomes, bet settlement, and bonus adjudication shall be final and binding, except where an error in the Company's own processes can be clearly demonstrated by the Player through documentary evidence.

Where a dispute cannot be resolved through the internal complaints process, both parties agree to attempt resolution through good-faith negotiation before initiating any formal legal proceedings.

If you have any questions regarding these Terms and Conditions, or if you wish to make a formal complaint, exercise any rights under our Privacy Policy, or initiate self-exclusion proceedings, please contact the 299vat support team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget on the Platform
• Response Time: 2 to 5 minutes via live chat; up to 24 hours via email
• Support Languages: English and Bengali
• Operating Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)

These Terms and Conditions were last updated on 1 January 2026 and supersede all previous versions. 299vat thanks you for taking the time to read this document in full.